Shipping Information:
All systems are shipped three-way mail at a flat rate of
$19 per system order. This includes shipping the system to you, and mailing your custom bleaching trays back to you. The shipping rate
is the same for one or two systems and is discounted more for the family system. So the more systems you order, the more you save on shipping.
All bleaching gels have a
$6.95 shipping and handling fee per order, regardless of the number of gels ordered. So, the more gels you order the more you save on shipping and handling.
All orders are processed M-F within 24 hours of receipt, where
possible. Shipping and handling charges (whether stated or
implied) are non-refundable after shipping. We ship via US
postal service. We can ship to P.O. boxes. Brighter Image is not
responsible for lost, stolen or misdirected mail.
- International Orders:
We ship worldwide. At this time there is no additional shipping charge for our international customers.
We will ship Global Priority if accepted by your country, otherwise, Airmail Parcel Post.
When returning impressions to the lab, be sure to contact your local post office for correct postage to
the USA. Brighter Image does not assumed any responsibility for international postal service delays or non-deliveries.
International customers are responsible for all customs fees, if applicable. If international delivery insurance is desired, customer must request it and pay for the additional shipping cost.
Payment Options:
Credit Cards:
We accept VISA, Master Card, Discover and American Express
Personal Checks:
We accept personal checks either using our online order form, by mail (see address below) or by phone
orders. (1-866-619-4483).
Personal checks are only accepted from
United States financial institutions and shipment may be delayed up to two weeks.
Money Orders or Bank Draft:
Mailed to the address below. (see MoneyGrams below for faster funding and product shipment)
Travelers Express MoneyGrams:
Available in the UK and all countries. An excellent option for international customers without access to a credit card.
Click here to find a MoneyGram agent near you. Be
sure to pay the full product amount to Brighter Image in
USD funds. The
customer is responsible for any additional MoneyGram fees. Once you have
sent the MoneyGram, place your order online (or contact us) We need the
following additional information to receive the funds:
Our Mailing Address:
Brighter Image - Professional Teeth Whitening
2433 South University Drive
Fort Worth, TX 76009
USA
ORDER TOLL FREE at 1-866-619-4483 Top of Page
Ways to Shop
Click on any ORDER NOW link to go to our secure ordering page
Three Ways to Order:
- By Secure Server Online
- Mail order - Print & mail with check or money order
- By Secure Fax: 1-877-944-8371
- By
Phone Toll Free 1-866-619-4483
Top of Page
Our Guarantee:
Brighter Image Professional Teeth Whitening offers a
100% of your money back - No questions guarantee*.
If you're not completely satisfied with your
whitening results all you have to do is simply return the
custom fitted bleaching trays within 30 days and we'll give you a
full refund for every cent. We want you to be able to
trust our service and be completely satisfied with your
professional results.
Top of Page Return Procedure:
Our professional system results satisfaction warranty allows a refund of the product price (less S/H)
if the custom tray and case are
mailed back to us within 30 days. No returns will be accepted without a RMA
number. Multiple system purchases count as one order and all system trays must be returned for credit.
Allow 7-10 business days after we receive the merchandise for product credit. Bleaching gel syringes are not
returnable.
- IMPORTANT:
PLEASE E-mail for Return Merchandise Authorization (RMA# Request),
to ensure proper credit for return.
Top of Page
International Orders:
We ship worldwide including the
United Kingdom, Australia, all throughout Europe, and anywhere else people want a brighter, whiter smile.
The same shipping and handling charges apply worldwide. Please allow up to 10 days for delivery from
the time we ship your order or trays from our lab in the United States.
Our Privacy Policy:
This web site has a strict policy regarding our visitors privacy.
We gather no information about our visitors other than that which they freely give via our newsletter sign up or in our guest book.
Any forms located throughout the site or any of our client sites are secure documents and transmitted by secure server (SSL) to protect our visitors privacy. None of our client sites use any information submitted to them for any reasons other than to fulfill the request or transaction as requested by the person submitting the form.
Specifically:
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address.
We collect aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and e-mail addresses of those that sign up for our Newsletter. No information is collected on consumers who browse our Web pages.
The information we collect is used to improve the content of our Web page, used to notify consumers about updates to our Web site and not shared with other organizations for commercial purposes.
With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart.
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address or unsubscribing to the newsletter.
If you supply us with your postal address on-line you will only receive the information for which you provided us your address.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
With respect to Ad Servers: To try and bring you offers that are of interest to you, we have relationships with other companies that we allow to place ads on our Web pages. As a result of your visit to our site, ad server companies may collect information such as your domain type, your IP address and clickstream information. For further information, consult the privacy policies of:
http://fastclick.com
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only data collected from the time of the policy change forward .
Upon request we provide site visitors with access to transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries).
Consumers can access this information by e-mail us at the above address.
Upon request we offer visitors the ability to have inaccuracies corrected in contact information, transaction information.
Consumers can have this information corrected by sending us e-mail at the above address.
With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.
You are welcome to link to any part of
this
site or use the information if you give us
credit.
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WARNING:
Don't be misled by unproven internet claims or ineffective over the counter whitening
kits. Brighter Image Lab Direct Service is used by top cosmetic dentists nationally
as a proven, safe and effective service that is monitored by our clinical lab staff
for the most dramatic, maximum whitening results. 
Custom Fitted Teeth Whitening Trays in our onsite Dental
Lab.
Our process is used by 95% of cosmetic Dentists worldwide.
Nothing will get teeth whiter, longer. 
